{"id":2089,"date":"2025-02-07T08:26:05","date_gmt":"2025-02-07T13:26:05","guid":{"rendered":"https:\/\/ise.ncsu.edu\/myise\/?page_id=2089"},"modified":"2025-06-10T08:34:55","modified_gmt":"2025-06-10T12:34:55","slug":"request-remote-computer-access","status":"publish","type":"page","link":"https:\/\/ise.ncsu.edu\/myise\/forms\/request-remote-computer-access\/","title":{"rendered":"Request Remote Computer Access | Forms | NC State ISE"},"content":{"rendered":"\n<div class=\"wp-block-cover\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\" style=\"background-color:#726259\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1440\" class=\"wp-block-cover__image-background wp-image-2075\" alt=\"A computer keyboard that represents IT Resources at NC State ISE.\" src=\"https:\/\/ise.ncsu.edu\/myise\/wp-content\/uploads\/sites\/17\/2025\/02\/industrial-engineering-it-resources-featured-image-02-2025-01.webp\" data-object-fit=\"cover\" srcset=\"https:\/\/ise.ncsu.edu\/myise\/wp-content\/uploads\/sites\/17\/2025\/02\/industrial-engineering-it-resources-featured-image-02-2025-01.webp 2560w, https:\/\/ise.ncsu.edu\/myise\/wp-content\/uploads\/sites\/17\/2025\/02\/industrial-engineering-it-resources-featured-image-02-2025-01-600x338.webp 600w, https:\/\/ise.ncsu.edu\/myise\/wp-content\/uploads\/sites\/17\/2025\/02\/industrial-engineering-it-resources-featured-image-02-2025-01-1200x675.webp 1200w, https:\/\/ise.ncsu.edu\/myise\/wp-content\/uploads\/sites\/17\/2025\/02\/industrial-engineering-it-resources-featured-image-02-2025-01-768x432.webp 768w, https:\/\/ise.ncsu.edu\/myise\/wp-content\/uploads\/sites\/17\/2025\/02\/industrial-engineering-it-resources-featured-image-02-2025-01-1536x864.webp 1536w, https:\/\/ise.ncsu.edu\/myise\/wp-content\/uploads\/sites\/17\/2025\/02\/industrial-engineering-it-resources-featured-image-02-2025-01-2048x1152.webp 2048w, https:\/\/ise.ncsu.edu\/myise\/wp-content\/uploads\/sites\/17\/2025\/02\/industrial-engineering-it-resources-featured-image-02-2025-01-750x422.webp 750w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-left has-large-font-size\"><span class=\"tadv-color\" style=\"color:#ffffff\"><span class=\"tadv-background-color\" style=\"background-color:#cc0000;padding:10px;line-height:1.5em\">Request Remote Computer Access<\/span><\/span><\/h2>\n<\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\"><strong>Last Updated<\/strong>: 02\/10\/2025 | All information is accurate and still up-to-date.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:8%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:84%\">\n<p>Are you a <strong>student, staff or faculty member of the Edward P. Fitts Department of Industrial and Systems Engineering<\/strong> and need to request remote computer access? You are in the right place. Also, please reference the <a href=\"#remote-pc-access-instructions\">Remote Computer Access guide<\/a> (below).<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:8%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-black-color has-gray-10-background-color has-text-color has-background has-link-color wp-elements-bd454590b87802241296020247b83a03\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:8%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:84%\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<script 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100;if(is_form){jQuery('#gform_wrapper_4').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_4').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_4').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/  }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_4').val();gformInitSpinner( 4, 'https:\/\/ise.ncsu.edu\/myise\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [4, current_page]);window['gf_submitting_4'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = 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200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} ); \n\/* ]]> *\/\n<\/script>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:8%\"><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:8%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:84%\">\n<h2 class=\"wp-block-heading\">About ISE IT Resources<\/h2>\n\n\n\n<p>The Edward P. Fitts Department of Industrial and Systems Engineering (ISE) provides many IT resources to support its students, staff and faculty. If you need software for coursework or research, you can access <a href=\"#software-resources\">various software resources<\/a> to help with engineering, data analysis and design tasks. The department also offers <a href=\"https:\/\/ise.ncsu.edu\/myise\/forms\/request-remote-computer-access\/\">remote computer access<\/a>, allowing you to use your ISE lab computer from anywhere. If you require a new device, you can <a href=\"https:\/\/ise.ncsu.edu\/myise\/forms\/request-pc\/\">request a PC<\/a> to ensure you have the tools needed for your work. Additionally, if your printer runs out of ink, you can <a href=\"https:\/\/ise.ncsu.edu\/myise\/forms\/request-printer-ink\/\">request printer ink<\/a> to keep your projects moving forward. These resources make staying productive and focused on your work easier without unnecessary technical challenges.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"remote-pc-access-instructions\">Remote PC Access Instructions<\/h3>\n\n\n\n<p>As a student, staff or faculty member, you can work remotely on your ISE-owned campus computer. First, complete the <a href=\"https:\/\/ise.ncsu.edu\/myise\/forms\/request-remote-computer-access\/\">Request Remote PC Access Form<\/a> to get permission for remote access. After approval, use Microsoft\u2019s Remote Desktop Protocol (RDP) when working off-campus. You must first log in to <a href=\"http:\/\/vpn.ncsu.edu\">NC State\u2019s Virtual Private Network (VPN)<\/a> to connect successfully. This step ensures a secure connection to your office machine. Following these steps allows you to access your work computer from anywhere.<\/p>\n\n\n\n<p><strong>STEP 1: VPN (for off-campus access)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to <a href=\"https:\/\/vpn.ncsu.edu\">https:\/\/vpn.ncsu.edu<\/a> and log in using your <strong>UNITY ID<\/strong> and <strong>password<\/strong>.<\/li>\n\n\n\n<li>Follow the instructions to install the <strong>AnyConnect Secure Mobility Client<\/strong> on your remote computer.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"295\" src=\"https:\/\/ise.ncsu.edu\/myise\/wp-content\/uploads\/sites\/17\/2025\/02\/industrial-engineering-myise-it-resources-request-remote-computer-access-400x295-02-2025-01.webp\" alt=\"a screenshot of the Cisco VPN login screen.\" class=\"wp-image-2132\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once installed, make sure to connect to &#8220;vpn.ncsu.edu.&#8221;<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"171\" src=\"https:\/\/ise.ncsu.edu\/myise\/wp-content\/uploads\/sites\/17\/2025\/02\/industrial-engineering-myise-it-resources-request-remote-computer-access-400x171-02-2025-01.webp\" alt=\"A screenshot of the VPN connection window.\" class=\"wp-image-2133\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>STEP 2: Remote Desktop<\/strong><\/p>\n\n\n\n<p>You can use <strong>Remote Desktop (RDP)<\/strong> to connect to a Windows PC from another device. If you have a Windows computer, this tool is pre-installed as <strong>Remote Desktop Connection<\/strong>. Mac users can download the app from the <a href=\"https:\/\/apps.apple.com\/us\/app\/microsoft-remote-desktop-10\/id1295203466?mt=12\">Mac App Store<\/a>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>On <strong>Windows 10 or 11<\/strong>, type <strong>&#8220;Remote Desktop Connection&#8221;<\/strong> into the search bar at the bottom of your home page. <\/li>\n\n\n\n<li>A pop-up window will appear. Enter your <strong>PC\u2019s hostname or IP address<\/strong>, then click <strong>Connect<\/strong>.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"230\" src=\"https:\/\/ise.ncsu.edu\/myise\/wp-content\/uploads\/sites\/17\/2025\/02\/industrial-engineering-myise-it-resources-request-remote-computer-access-400x230-02-2025-01.webp\" alt=\"A screenshot of the Remote Desktop Connection window.\" class=\"wp-image-2134\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Lastly, another window will ask for your <strong>Unity ID and password<\/strong>. Use <strong>&#8220;wolftech\\unityID&#8221;<\/strong> as your username. After entering your credentials, click <strong>Connect<\/strong>. Your office PC desktop will then appear, allowing you to work remotely.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"430\" src=\"https:\/\/ise.ncsu.edu\/myise\/wp-content\/uploads\/sites\/17\/2025\/02\/industrial-engineering-myise-it-resources-request-remote-computer-access-400x430-02-2025-01.webp\" alt=\"\" class=\"wp-image-2135\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"is-style-caps-small\"><strong>Connecting from Mac<\/strong><\/p>\n\n\n\n<p>Mac OS does not have <strong>Microsoft\u2019s Remote Desktop Protocol (RDP)<\/strong> pre-installed, so you must install it yourself. First, go to the <a href=\"https:\/\/itunes.apple.com\/us\/app\/microsoft-remote-desktop-10\/id1295203466?mt=12\">Mac App Store<\/a> and download the <strong>Microsoft Remote Desktop<\/strong> application. Once installed, open the app and follow the necessary steps for remote access. This tool allows you to connect to your <strong>office machine<\/strong> from anywhere.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"722\" src=\"https:\/\/ise.ncsu.edu\/myise\/wp-content\/uploads\/sites\/17\/2025\/02\/industrial-engineering-myise-it-resources-request-remote-computer-access-800x722-02-2025-01.webp\" alt=\"macOS Microsoft Remote Desktop 10 App Store web page\" class=\"wp-image-2136\" srcset=\"https:\/\/ise.ncsu.edu\/myise\/wp-content\/uploads\/sites\/17\/2025\/02\/industrial-engineering-myise-it-resources-request-remote-computer-access-800x722-02-2025-01.webp 800w, https:\/\/ise.ncsu.edu\/myise\/wp-content\/uploads\/sites\/17\/2025\/02\/industrial-engineering-myise-it-resources-request-remote-computer-access-800x722-02-2025-01-600x542.webp 600w, https:\/\/ise.ncsu.edu\/myise\/wp-content\/uploads\/sites\/17\/2025\/02\/industrial-engineering-myise-it-resources-request-remote-computer-access-800x722-02-2025-01-768x693.webp 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:8%\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: 02\/10\/2025 | All information is accurate and still up-to-date. Are you a student, staff or faculty member of the Edward P. Fitts Department&#8230;<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":478,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"page-landing.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2089","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Request Remote Computer Access | Forms | NC State ISE<\/title>\n<meta name=\"description\" content=\"Need to request remote computer access Then you&#039;re in the right place! 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