Yunan Liu

Associate Professor

Yunan Liu joined the department as an assistant professor in 2011. He earned his Bachelor’s degree from Tsinghua University and his MS and Ph.D. degrees from Columbia University. He was born and grew up in Beijing, China, where he attended the number 4 high school. In 2024, Liu moved to an adjunct faculty position so he could join Amazon as an Amazon Scholar, where he has worked closely with Amazon’s Customer Service Department and Inventory Planning Control Department.

In his free time Liu enjoys running, rock climbing and basketball. he also enjoys making music with a guitar and ocarina.

Research Interests

Liu’s research interests include stochastic modeling, applied probability, simulation, queueing theory, optimal control and reinforcement learning, with applications to customer contact centers, healthcare, supply chain and transportation systems. He has been published in journals including:

  • Operations Research
  • Manufacturing & Service Operations Management
  • Production and Operations Management
  • INFORMS Journal on Computing
  • IISE Transactions
  • Naval Research Logistics
  • Stochastic Systems
  • European Journal of Operational Research
  • Queueing Systems

Education

DegreeProgramSchoolYear
Ph.D.Operations ResearchColumbia University2011
MSOperations ResearchColumbia University2008
BSElectrical EngineeringTsinghua University2002

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Publications

Mail back or in-store dropoff? Optimal design of product-exchange policies in omnichannel retailing systems
Sun, K., Liu, Y., & Li, X. (2024), OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE, 125. https://doi.org/10.1016/j.omega.2023.103024
An Online Learning Approach to Dynamic Pricing and Capacity Sizing in Service Systems
Chen, X., Liu, Y., & Hong, G. (2023, June 12), OPERATIONS RESEARCH. https://doi.org/10.1287/opre.2020.612
An Online Learning Approach to Dynamic Pricing and Capacity Sizing in Service Systems
Chen, X., Liu, Y., & Hong, G. (2023, June 12), OPERATIONS RESEARCH. https://doi.org/10.1287/opre.2020.0612
Improving Workers' Musculoskeletal Health During Human-Robot Collaboration Through Reinforcement Learning
Xie, Z., Lu, L., Wang, H., Su, B., Liu, Y., & Xu, X. (2023, May 22), HUMAN FACTORS, Vol. 5. https://doi.org/10.1177/00187208231177574
Optimal interventions of infectious disease
Sun, X., & Liu, Y. (2023, April 19), NAVAL RESEARCH LOGISTICS. https://doi.org/10.1002/nav.22114
Energy harvesting cognitive radio networks with strategic users: A two-class queueing model with retrials
Sun, K., Liu, Y., & Li, K. (2023), COMPUTER COMMUNICATIONS, 199, 98–112. https://doi.org/10.1016/j.comcom.2022.12.017
Make waiting not to seem like waiting: Capacity management of waiting-area entertainment
Sun, K., Liu, Y., & Li, X. (2022), OPERATIONS RESEARCH LETTERS, 50(6), 745–752. https://doi.org/10.1016/j.orl.2022.10.015
Pay to activate service in vacation queues
Wang, Z., Liu, Y., & Fang, L. (2022, March 31), PRODUCTION AND OPERATIONS MANAGEMENT. https://doi.org/10.1111/poms.13705
Routing and staffing in emergency departments: A multiclass queueing model with workload dependent service times
Nambiar, S., Mayorga, M. E., & Liu, Y. (2023), IISE TRANSACTIONS ON HEALTHCARE SYSTEMS ENGINEERING, 13(1), 46–61. https://doi.org/10.1080/24725579.2022.2100522
A discrete-event simulation model for the Bitcoin blockchain network with strategic miners and mining pool managers
Li, K., Liu, Y., Wan, H., & Huang, Y. (2021), COMPUTERS & OPERATIONS RESEARCH, 134. https://doi.org/10.1016/j.cor.2021.105365

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Yunan Liu